Call us whenever you need support

tech support

Report Trouble

Internet, TV or Phone

Business hours (8am – 4:30pm)
Call us at: 712-764-6161 to reach our local staff

After-hours
Call us at: 888-784-7845 to reach our after-hours support personnel

24/7 Internet Tech Support

Call us at: 888-784-7845
Internet tech support is available 24 hours a day/7 days a week.

Iowa OneCall

Call Before You Dig: 811 or 1-800-292-8989
Or visit www.iowaonecall.com

Remote Help Team Viewer, IP Address & Speed Tests

Team Viewer Downloads: Windows / Macintosh / Mobile can be installed from Google Play or App Store

RemoteUtilities Agent download: Windows / Mobile can be installed from Google Play or App Store

What is my IP address?

Ookla Speed test

METC Speed Test

Note: This test reflects your device and Wi-Fi, which can be affected by congestion or distance from the router. For the most accurate measure of your plan speed, use the CommandIQ app’s built-in speed test.