You want to be 100% satisfied with the services you get from us. And, that’s what we want for you too. Anything less and your user experience is not the outstanding one you deserve; and it doesn’t represent our company values. So a 100% satisfaction guarantee is what it shall be!
What does a satisfaction guarantee look like in everyday life? We hope something like this: if you have a question about a product or if a service isn’t working quite right, please contact us. We will answer your questions, fix it or look into the matter to find the solution.
With today’s technology many variables can impact how a product performs. And sometimes it’s the smallest of factors. Yet, our desire for you is to love our products and enjoy your experiences using them.
The fiber network is ultra reliable. Beyond that, our systems notify our staff if issues develop, often before they are noticeable, so we can make necessary adjustments to keep you up and running. Monitoring and maintenance options will continue to advance to help us serve you even more efficiently and better in the future.