Home :: Cable TV :: Cable TV Wire Maintenance
CableTV Wire Maintenance Plan
As a Marne & Elk Horn Telephone Company customer, you are responsible for maintaining the inside coaxial cable from the ground block (a connecting block installed on the outside of your home) or protector to your video device. “Inside wire” refers to the wiring running from the protector to the video devices in your home. The transmission facilities used to deliver the signal from the company head-end to your home are maintained by Marne & Elk Horn Telephone Co. Customer owned video devices such as televisions, VCRs, satellite receivers, cable converter boxes or line amplifiers are not included in the definition of “inside wire”.
The monthly charge for the Cable TV Wire Maintenance Plan is just $3.95
Customers who choose NOT to subscribe are responsible for the maintenance of their inside wiring. You can repair the wiring yourself or contact Marne & Elk Horn Telephone Company to make the repair based on an hourly rate, standard trip charge and cost of materials.
Exclusions:
- Our technicians will not repair any customer-owned equipment such as TVs, VCRs, DVDs, PCs, or surround-sound systems.
- Repair of wiring installed by customer or anyone other than Marne & Elk Horn Telephone Co technician
- Damage to wiring or outlets due to willful or negligent acts or animals.
- Marne & Elk Horn Telephone Co will not assume any responsibility for operation, maintenance, lightning damage, or repairs to customer-owned reception equipment including, but not limited to: television sets, VCRs, DVD players, surround-sound systems, video games, stereos, or computers.
- Wiring and installation of new cable TV locations
- Pre-wiring of Cable TV jacks in a new home
Subscribe to Updates